Information

UNABLE TO LOCATE A PART?
If you have identified the parts you need, but cannot find them within the Genuine Service Parts Store, please call us toll-free at 1-800-4KOHLER (1-800-456-4537) Monday - Friday between 8:00 AM and 5:00 PM CST. A Customer Service representative will assist you.

OFFLINE PURCHASES AND ADDITIONAL INFO:
If you wish to purchase a product offline, or if you require additional information, please contact Customer Service at the number above.

RETURNS:
Return information is located on the packing slip included with your shipment. For the fastest possible assistance, please have your packing slip and order number ready for our customer service representative and call us toll free at 1-800-4KOHLER (1-800-456-4537).

GENERAL QUESTIONS:
Many questions are answered with the information provided when you log into your account. If you still have a question after reviewing your order, please e-mail us at http://www.us.kohler.com/general/contact.jsp. For the fastest possible assistance, be sure that your order number is included in the subject line of the email.

PAYMENT METHOD:
All Kohler Genuine Service Parts orders require credit card payment by American Express™, Discover™, Visa™ or MasterCard™. Cash, check, or C.O.D. requests will not be accepted.

PRIVACY POLICY:
Kohler respects your need for privacy. For details on how Kohler protects your personal information please click here. Visit our Web site at www.Kohler.com for additional information concerning Kohler Co.

TAXES:
Applicable state and local taxes are added to the price of your order per regulation of your state Internet rules.

OUT-OF-STOCK ITEMS:
Kohler Company ships orders as soon as all items are available for shipment.

PRICING:
Prices are stated in U.S. dollars and are subject to change without notice.

WARRANTY:
For Kohler Warranty information, please click here.